Order Creation Guide Seller V2

Create an order on the platform in the following 3 ways

Option 1: Create an order via CSV/XLSX file

Option 2: Create an order through API

Option 3: Create an order directly on the FlashShip website

Before diving into the details of each order creation method, sellers can watch the overview tutorial video to quickly grasp the steps.

Option 1: Create an order via CSV/XLSX file

Order → Import

Download the template file and fill in the required information.

1. CSV/XLSX File

👉 The seller downloads the upload file and fills in the information as instructed:

Template File – Ship by FlashPOD, TikTok

Template File – Fulfillment by Amazon (FBA)

Sellers are required to fill in all 3 label links for Ship by Amazon (FBA).

2. Detailed Guide to Filling the Upload File

– Order ID: Orders with the same Order ID will be combined into a single order with multiple items.

Note: The customer information (name, address, label link) of all orders with the same Order ID must be identical.
If an Order ID already exists in the system, it will display a message indicating that the Order ID already exists.

– Shipping Method: Processing Time

– Production Line:

Enter 1: Standard (Production according to Est. Date)
Enter 3: Rush Production (Production according to Est. Date)
Enter 6: Expedite (Same-day production)

For FBA and Ornament orders, sellers must enter 1: Standard (Production according to Est. Date).

– Shipping Line:

Enter 1: Standard (Ground Advantage) (2–5 days shipping)
Enter 2: Priority (Priority Mail) (2–3 days shipping)
Enter 4: Overnight (Priority Express Mail) (within 2 days)

– Customer’s Name: Customer’s full name (min 2 – max 50 characters)

– Email: Customer’s email address (must be in correct email format)

– Phone: Customer’s phone number (min 7 – max 15 digits)

– Country: Country code.

Currently, FlashPOD only supports US domestic shipping, so please use “US” as default for all orders.
(If a label link is provided, this field can be left blank.)

– State: The abbreviation in uppercase of the destination state.

Sellers can find the correct abbreviations at: Two–Letter State and Possession Abbreviations
(If a label link is provided, this field can be left blank.)

– Address Line 1: Street number and street name of the customer’s address.

(If a label link is provided, this field can be left blank.)

– Address Line 2: For apartment buildings, offices, or similar, please include APT, Unit, Lot, etc., as required by the carrier.

Sellers can refer to: C2 Secondary Unit Designators
(If a label link is provided, this field can be left blank.)

– City: City name of the delivery address.

(If a label link is provided, this field can be left blank.)

– Zip: ZIP Code of the delivery address.

The system accepts 5-digit or 9-digit ZIP codes (no letters).
For 9-digit ZIP codes, include a hyphen between the parts. Example: 88310-7241.

Notes:

In some cases where the provided ZIP code does not match the City or State, the system will automatically purchase a shipping label and update the City and State based on the ZIP code.
If the ZIP code has only 4 digits (e.g. “1234”), the system will automatically convert it to “01234” to meet shipping requirements.
(If a label link is provided, this field can be left blank.)

– Label Link: For orders where the seller already has a shipping label.

The seller should upload the label to a public storage platform (e.g., Google Drive, Dropbox, etc.) and paste the publicly shared link into this field.

– Variant ID: Product variant code (color + size).

Sellers can find the corresponding code in the FlashPOD_Variant ID file.

– Quantity: Number of products.

At least one print area must be provided. The design will be printed based on the specified placement.

Design Links:

Design Front: Front design link
Design Back: Back design link
Design Left Hand: Left sleeve design link
Design Right Hand: Right sleeve design link
Design Neck: Neck design link
Design Hood: Hood design link (Hoodies only)
Design Pocket: Pocket design link (Hoodies only)

– Special Print: Enter “x” if special print placement is required. Leave blank if not applicable.

(Mockups are required when printing on these areas)

Note:
If the customer requests a blank shirt, the seller must use the following link:
👉 https://drive.google.com/file/d/1bZ1dch_aouuGCHMFh4I7nPi_Bk5eZKZf/view?usp=drive_link
and provide a blank shirt mockup.

Mockups are used by the production team to verify the placement of the designs on the shirt.