Order Creation Guide Seller V2

Create an order on the platform in the following 3 ways

Option 1: Create an order via CSV/XLSX file

Option 2: Create an order through API

Option 3: Create an order directly on the FlashShip website

Option 1: Create an order via CSV/XLSX file

Order → Import

Download the template file and fill in the required information.

1. CSV/XLSX File

👉 The seller downloads the upload file and fills in the information as instructed:

Template File – Ship by FlashPOD, TikTok

Hướng dẫn lên đơn file CSV 1

Template File – Ornament

Template File – Fulfillment by Amazon (FBA)

Sellers are required to fill in all 3 label links for Ship by Amazon (FBA).

2. Detailed Guide to Filling the Upload File

– Order ID: Orders with the same Order ID will be combined into a single order with multiple items.

Note: The customer information (name, address, label link) of all orders with the same Order ID must be identical.
If an Order ID already exists in the system, it will display a message indicating that the Order ID already exists.

– Shipping Method: Processing Time

– Production Line:

Enter 1: Standard (Production according to Est. Date)
Enter 3: Rush Production (Production according to Est. Date)
Enter 6: Expedite (Same-day production)

For FBA and Ornament orders, sellers must enter 1: Standard (Production according to Est. Date).

– Shipping Line:

Enter 1: Standard (Ground Advantage) (2–5 days shipping)
Enter 2: Priority (Priority Mail) (2–3 days shipping)
Enter 4: Overnight (Priority Express Mail) (within 2 days)

– Customer’s Name: Customer’s full name (min 2 – max 50 characters)

– Email: Customer’s email address (must be in correct email format)

– Phone: Customer’s phone number (min 7 – max 15 digits)

– Country: Country code.

Currently, FlashPOD only supports US domestic shipping, so please use “US” as default for all orders.
(If a label link is provided, this field can be left blank.)

– State: The abbreviation in uppercase of the destination state.

Sellers can find the correct abbreviations at: Two–Letter State and Possession Abbreviations
(If a label link is provided, this field can be left blank.)

– Address Line 1: Street number and street name of the customer’s address.

(If a label link is provided, this field can be left blank.)

– Address Line 2: For apartment buildings, offices, or similar, please include APT, Unit, Lot, etc., as required by the carrier.

Sellers can refer to: C2 Secondary Unit Designators
(If a label link is provided, this field can be left blank.)

– City: City name of the delivery address.

(If a label link is provided, this field can be left blank.)

– Zip: ZIP Code of the delivery address.

The system accepts 5-digit or 9-digit ZIP codes (no letters).
For 9-digit ZIP codes, include a hyphen between the parts. Example: 88310-7241.

Notes:

In some cases where the provided ZIP code does not match the City or State, the system will automatically purchase a shipping label and update the City and State based on the ZIP code.
If the ZIP code has only 4 digits (e.g. “1234”), the system will automatically convert it to “01234” to meet shipping requirements.
(If a label link is provided, this field can be left blank.)

– Label Link: For orders where the seller already has a shipping label.

The seller should upload the label to a public storage platform (e.g., Google Drive, Dropbox, etc.) and paste the publicly shared link into this field.

– Variant ID: Product variant code (color + size).

Sellers can find the corresponding code in the FlashPOD_Variant ID file.

– Quantity: Number of products.

At least one print area must be provided. The design will be printed based on the specified placement.

Design Links:

Design Front: Front design link
Design Back: Back design link
Design Left Hand: Left sleeve design link
Design Right Hand: Right sleeve design link
Design Neck: Neck design link
Design Hood: Hood design link (Hoodies only)
Design Pocket: Pocket design link (Hoodies only)

– Special Print: Enter “x” if special print placement is required. Leave blank if not applicable.

(Mockups are required when printing on these areas)

Note:
If the customer requests a blank shirt, the seller must use the following link:
👉 https://drive.google.com/file/d/1bZ1dch_aouuGCHMFh4I7nPi_Bk5eZKZf/view?usp=drive_link
and provide a blank shirt mockup.

Mockups are used by the production team to verify the placement of the designs on the shirt.